Returns & Exchanges
At Solar Warehouse, we stand by the quality of our renewable energy products and offer a 30-day return window for all solar panels, inverters, and battery systems. Items must be in their original packaging and in resalable condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Pack With Care
Securely pack your electronics in their original manufacturer packaging, ensuring all mounting hardware, cables, and manuals are included to avoid restocking fees.
- 3.Ship to Warehouse
Affix the provided shipping label to your package and drop it off at any authorized carrier location; we recommend keeping your tracking number for high-value solar components.
- 4.Inspection and Refund
Once our technicians verify the technical integrity of the returned hardware, we will process your refund to the original payment method within 5-7 business days.